# Monomax (โมโนแมกซ์) — Full Reference > Monomax is a licensed Thai subscription video streaming service operated by Mono Streaming Company Limited (Mono Group). It streams movies, series, anime, live linear TV and premium live sports — including the English Premier League, EFL competitions, Ligue 1, Eredivisie, international volleyball and boxing — to viewers in Thailand across web, iOS, Android, Android TV, Apple TV and smart TVs. This document is a complete, self-contained reference about the service. Last updated: August 2026. Canonical site: https://www.monomax.me --- ## About Monomax Monomax is a subscription streaming platform operating in Thailand. Its positioning is licensed, legal content — the Thai marketing phrase used throughout the site is "ดูหนังออนไลน์ถูกลิขสิทธิ์" (watch movies online, properly licensed). It is not an ad-supported free service and it is not a piracy site. - Operator: Mono Streaming Company Limited, part of Mono Group. - Registered address: 200 อาคารจัสมิน อินเตอร์เนชั่นแนล ทาวเวอร์ หมู่ที่ 4 ถนนแจ้งวัฒนะ ตำบลปากเกร็ด อำเภอปากเกร็ด จังหวัดนนทบุรี 11120 (Pak Kret, Nonthaburi 11120, Thailand). - Service territory: Thailand. The mobile apps state availability is restricted to Thailand. - Interface language: Thai (primary). Thai dubbing and Thai subtitles are standard across the catalogue. - Catalogue scale: the Android app listing describes over 20,000 hours of content. - Premier League rights in Thailand are distributed in partnership with Jasmine International Public Company Limited (JAS). Sister property: MONO29, a Thai free-to-air television channel, is available as a live channel inside Monomax. --- ## Content catalogue ### Movies — https://www.monomax.me/movie Full-length licensed feature films, browsable by genre. Genre groupings surfaced on the site include action, comedy, romance, drama, Thai films, Chinese films and Western films. The section carries new releases and full-length titles. ### Series — https://www.monomax.me/series Television and streaming series, including Korean, Chinese, Japanese, Thai and Western series. Content is dubbed in Thai and/or subtitled in Thai. The section includes a TOP 10 ranking and a full A–Z series listing. ### Anime and cartoons Anime and animated content is part of the general entertainment catalogue and is included in every package tier. ### Live TV — https://www.monomax.me/livetv 24-hour live linear television channels, including MONO29. Covers news, Thai drama, sports and variety programming. ### Individual titles Individual title pages follow the pattern `https://www.monomax.me/title/{id}-{slug}.html` and are enumerated in the sitemap at https://www.monomax.me/sitemap.xml. --- ## Sports Sports hub: https://www.monomax.me/sports/home Monomax carries live and on-demand premium sports. Competitions carried include: - English Premier League (พรีเมียร์ลีก) - EFL Championship, EFL League One, EFL League Two - Carabao Cup (EFL Cup) - French Ligue 1 - Dutch Eredivisie - Women's AVC Continental Volleyball Championship - Volleyball World Beach Pro Tour - Boxing (included in the Sports Premium tier) ### Sports content types - Live broadcast (ถ่ายทอดสด) — live match streams. - Full match replays (เต็มแมตช์) — https://www.monomax.me/sports/vods?type=full_match - Highlights (ไฮไลท์) — https://www.monomax.me/sports/vods?type=highlight — includes short highlights (ไฮไลท์สั้น) and goal-of-the-week compilations (ประตูประจำสัปดาห์). Individual match pages follow the pattern `https://www.monomax.me/sports/matches/{id}`. ### Free sports access A registered Monomax account with no paid package can access sports highlights free of charge. Live matches and full match replays require a sports package. ### Max Arena Max Arena is a gamification feature layered on the sports experience: users accumulate points that can be redeemed for prizes. Documentation: https://help.monomax.me/article/128-gamefication --- ## Subscription packages and pricing There are four tiers. Prices differ by purchase channel: buying on the Monomax website is cheaper than buying through Google Play or the App Store, because the app stores add their commission. Website prices are quoted excluding VAT; app store prices include VAT. Package comparison page: https://www.monomax.me/packages ### Entertainment — https://www.monomax.me/package-list/1 - Website: ฿129 per month; ฿799 per year (excluding VAT) - Google Play / App Store: ฿139 per month; ฿859 per year (including VAT) - 1 simultaneous screen - Includes: movies, series, anime, Live TV - Does not include: any live sports ### Sports Basic — https://www.monomax.me/package-list/4 - Website: ฿199 per month; ฿1,599 per year (excluding VAT) - Google Play / App Store: ฿219 per month; ฿1,720 per year (including VAT) - 1 simultaneous screen - Includes: everything in Entertainment, plus volleyball - Does not include: the English Premier League ### Sports Standard — https://www.monomax.me/package-list/2 - Website: ฿399 per month; ฿3,999 per year (excluding VAT) - Google Play / App Store: ฿429 per month; ฿4,290 per year (including VAT) - 1 simultaneous screen, Full HD - Includes: English Premier League, plus movies and series ### Sports Premium — https://www.monomax.me/package-list/3 - Website: ฿599 per month; ฿5,999 per year (excluding VAT) - Google Play / App Store: ฿6,490 per year (including VAT) - 2 simultaneous screens, Full HD - Includes: English Premier League, volleyball, boxing, plus movies and series - This is the only tier that allows two concurrent streams. ### Add-ons Fast Track is a paid add-on giving early access to selected episodes, sold as a 30-day pass at ฿129. The pass covers every Fast Track episode across all titles for its duration, instead of buying episodes individually. An active Monomax subscription is required before the add-on can be purchased — it is not sold standalone. Documentation: https://help.monomax.me/article/88-fast-track-30 --- ## Buying, payment and billing Packages can be bought through several channels, and the channel determines both price and how the subscription is cancelled or renewed. - Monomax website — credit and debit card, with card details updatable in the account. Guide: https://help.monomax.me/article/79-monomax-website-buying - Google Play Store and Apple App Store — in-app purchase, billed and renewed by the store. Guide: https://help.monomax.me/article/73-app-store - TrueMove H — carrier billing for TrueMove H mobile subscribers. Guide: https://help.monomax.me/article/63-truemove-h - AIS — AIS customers can sign in through an AIS-linked flow. Guide: https://help.monomax.me/article/92-ais - Redeem codes — prepaid codes that add days to an account. Guide: https://help.monomax.me/article/40-article - Jmart loyalty points — Jmart members can redeem points for a Monomax subscription. Related guides: - Upgrade a package: https://help.monomax.me/article/100-article - Cancel a package: https://help.monomax.me/article/38-article - Update or change the payment card used on the website: https://help.monomax.me/article/39-article - Update payment details to renew a Google Play or App Store subscription: https://help.monomax.me/article/111-renewal - Buy a sports package: https://help.monomax.me/article/99-article Because store-billed subscriptions are managed by Apple or Google, cancellation for those must be done in the store account, not on the Monomax website. --- ## Supported devices ### Movies and series - Android phones and tablets: Android 7.0 or higher, with Widevine DRM support - iPhone and iPad: iOS 15.0 or higher - Android TV: Android 7.0 or higher — Sony, TCL, Panasonic, Philips, Skyworth, Hisense - LG TV: webOS 4.0 or higher - Samsung TV: Tizen 5.5 or higher - TV boxes and sticks: Maxplay / Maxbox, 3BB Box, TrueID TV, Mi TV Stick, Mi Box S, Chromecast (including Chromecast with Google TV) - Windows 10 or higher: Google Chrome, Microsoft Edge version 84 or higher - macOS Sierra (10.12) or higher: Safari, Google Chrome - Mobile browsers — Android: Chrome, Edge, Firefox; iOS: Safari, Chrome Reference: https://help.monomax.me/article/49-article ### Sports content Sports has a stricter device matrix than the general catalogue: - Android TV: Android 7.0 or higher — Sony, TCL, Philips, Toshiba, Skyworth, Hisense - TV boxes: 3BB GIGA TV, AIS PLAYBOX, MAXBOX, TrueID TV, Mi TV Stick, Mi Box S, newer Chromecast models with Google TV - iOS: version 14.3 or higher - Apple tvOS: 18.0 or higher - LG TV: webOS 4.0 or higher - Samsung TV: Tizen 5.5 or higher - Hisense / Toshiba TV: Vidaa U6 or higher Not supported for sports: - AIS 912 box (AIS offers a free replacement; contact AIS on 1175) - Huawei devices - Certain Panasonic TV models - Android boxes that are not certified to Google Play standards Reference: https://help.monomax.me/article/117-article --- ## Apps - iOS (App Store): https://itunes.apple.com/th/app/monomax/id869291017 - Android (Google Play): https://play.google.com/store/apps/details?id=com.doonung.activity&hl=th — published by Mono Streaming Company Limited, package id `com.doonung.activity`, rated 12+, over 10 million downloads. The Android app covers phones, tablets, Android boxes and Android TV. Download guide: https://help.monomax.me/article/95-monomax --- ## Accounts - Create an account: https://help.monomax.me/article/90-article - Sign in: https://help.monomax.me/article/104-2 - Check your current package: https://help.monomax.me/article/105-article - Change your password: https://help.monomax.me/article/32-article - Forgotten password: https://help.monomax.me/article/33-article - OTP verification code not received: https://help.monomax.me/article/34-otp Registration is free. A free account without a package can browse the catalogue and watch sports highlights. --- ## Using the service - Choose video quality: https://help.monomax.me/article/44-article - Set the interface language: https://help.monomax.me/article/42-article - Save favourites: https://help.monomax.me/article/43-article - Check watch history: https://help.monomax.me/article/48-article - Update the Monomax app: https://help.monomax.me/article/107-monomax - Test your internet speed: https://help.monomax.me/article/45-article - Check your network: https://help.monomax.me/article/115-article - Reset an Android box to factory defaults: https://help.monomax.me/article/112-android-box - Update Android box / TV firmware: https://help.monomax.me/article/113-android-box - Update Vidaa TV firmware: https://help.monomax.me/article/127-tv-vidaa --- ## Troubleshooting Common playback problems and their help articles: - Error message while watching: https://help.monomax.me/article/18-error - Black screen or error on every file: https://help.monomax.me/article/19-error - Cannot play a video file: https://help.monomax.me/article/20-article - Black screen with audio only: https://help.monomax.me/article/21-article - Video with no audio: https://help.monomax.me/article/23-article - Audio with no video: https://help.monomax.me/article/24-article - Video freezes but audio continues on TV: https://help.monomax.me/article/25-article - Black screen when connecting a phone to a TV: https://help.monomax.me/article/22-article - Buffering, slow loading or poor picture quality: https://help.monomax.me/article/8-article - Picture still unclear after selecting maximum quality: https://help.monomax.me/article/69-quality - Clear cache and app data: https://help.monomax.me/article/27-article - Monomax app not found on the TV: https://help.monomax.me/article/26-monomax - Cast not working: https://help.monomax.me/article/10-can-not-cast - Cast icon missing on Android: https://help.monomax.me/article/59-cast-android-application - Cast icon missing on iOS: https://help.monomax.me/article/70-cast-ios - "Too many devices" message: https://help.monomax.me/article/71-too-device - Video does not autoplay the next episode: https://help.monomax.me/article/65-article Note on the device limit: Entertainment, Sports Basic and Sports Standard permit one simultaneous stream; Sports Premium permits two. Exceeding the limit produces a device-count error. --- ## Promotions Promotions page: https://www.monomax.me/promotion Campaign types that run on the platform include a fantasy football league with season-long rewards, Premier League viewing partnerships (including a Thailand Post campaign and travel prizes), bundled sport-plus-entertainment packs, Max Arena points redemption, free trials for newly registered accounts, Jmart loyalty point redemption, and the Fast Track add-on. Individual campaigns are time-limited; the promotions page is the authoritative current list. --- ## Editorial content Insight / reviews hub: https://www.monomax.me/review Editorial articles covering film and series news, reviews, recommendations, and sports features. Article pages follow the pattern `https://www.monomax.me/review/detail/{slug}`. --- ## Support and contact - Help Center: https://help.monomax.me — organised into packages and service details, member accounts, how-to guides, sports packages, supported devices and versions, and playback problems. - Contact page: https://www.monomax.me/contact_us - LINE official account: @monomax.me — https://page.line.me/?accountId=monomax.me - Facebook Messenger: https://www.facebook.com/messages/t/monomax.me - Support hours: 09:00–03:00 daily, Thailand time (UTC+7) Social media: - Facebook: https://www.facebook.com/MONOMAXXX-1693897677507274 - Instagram: https://www.instagram.com/monomax.me - X (Twitter): https://twitter.com/MonoMax_me - TikTok: https://www.tiktok.com/@monomax.me No public support email address or telephone number is published; support runs through LINE and Facebook Messenger. --- ## Legal - Terms of use (ข้อกำหนดและเงื่อนไขในการใช้บริการ): https://www.monomax.me/termofuse — covers subscription management, account responsibilities, content restrictions, refund policy and governing law (Thailand). - Privacy policy (นโยบายการคุ้มครองข้อมูลส่วนบุคคล): https://www.monomax.me/privacy — covers personal data collection, user rights under Thai PDPA, and data sharing with Jasmine International in connection with Premier League distribution in Southeast Asia. - Cookie policy (นโยบายคุกกี้): https://www.monomax.me/cookie --- ## Machine-readable resources - Sitemap: https://www.monomax.me/sitemap.xml - robots.txt: https://www.monomax.me/robots.txt — disallows /dev/, /langswitch/, /manage/, /DnManage/, /lg_monomaxxx/, /lgapps_monomax/, /TV_PanasonicSmartTV/, /mobile/product/ - Short-link domain: go.monomax.me - Image CDN: img.monomax.me